Privacy policy

Poran Shrem attaches great importance to protecting the privacy of users of the Poran Shrem website, located at https://poran-shrem.com/ (“the Website”).

This document details the privacy policy in effect on the Website and outlines, among other things, the manner in which we use information collected from users of the Website. The information collected (as this term is defined below) will be stored in Poran Shrem’s databases and will be used in accordance with this Privacy Policy or pursuant to any applicable law.

You are not legally required to provide the personal information detailed below; however, failure to provide such information, in whole or in part, may prevent us from supplying you with services, in full or in part, insofar as the information is essential for their provision. It is the user’s responsibility to ensure that the information they provide is true and accurate, so that we may respond to your inquiries or provide the requested service reliably.

By continuing to browse the Website, you express your consent to this Policy and to the collection of your personal information according to this Policy, as detailed below.

For purposes of this Policy, references in masculine or feminine form apply equally to all genders.

1. Types of Information We Collect

Information is collected in two ways:

Information provided directly by the user: When submitting a request via the “Contact Us” form on the Website, sending an email, contacting us by phone, or reaching out through social networks or external platforms (such as Facebook, Instagram, LinkedIn, etc.), or through any other service or communication channel. This may include identifying details such as full name, contact information (phone number, email address, mailing address), username or profile from the platform through which you contacted us, the content of inquiries, and any file or document attached (if attached) to your message.
Technological information collected automatically during browsing the Website – such as IP address, device identifier, browser type, time of access, usage data and browsing patterns on the Website, cookies (see details below), and other access or statistical monitoring tools.

2. Purposes of Collecting and Using Information

The collected information will be used, among other things, for the following purposes:

Providing the services requested on the Website and responding to inquiries submitted through it.
Improving the user experience and adapting the Website to personal preferences.
Contacting the user for service purposes, offers, updates, and notifications.
Compliance with applicable law, enforcement of rights regarding use of the Website, and fulfillment or protection of rights under the Protection of Privacy Law, 1981.

3. Disclosure of Information to Third Parties

The Company does not trade in your information and does not transfer it to third parties for commercial purposes. We may transfer personal information about you to third parties only in the following cases:

With your consent, instruction, or request.
To respond to your inquiries through any channel you choose, such as communication providers or the requested service platform.
When required to provide services related to the Website (such as payment processors, delivery services, analytics and statistics services, IT and processing services) and services intended to support the Company’s business activity (such as legal counsel, accountants, marketing providers, and more).
When legally required or pursuant to a court order.
In the event of a legal claim, dispute, or proceeding between the user and the Company.
To protect or defend the Company’s rights, property, and assets, or to protect the rights of other users.
If the Website’s activity is transferred to another party—provided that the other party undertakes to comply with this Policy.
In any case in which the Company sells, assigns, or transfers part or all of its business or assets to a third party, is acquired or merged with a third party, or enters bankruptcy or insolvency proceedings.

The Website may include links to external websites or services not operated by the Company, and the Company bears no responsibility for their content or privacy practices. Entry into such external sites is the sole responsibility of the user and subject to the privacy policy of that external entity.

By using the Website, the user agrees that the information provided may be transferred outside the jurisdiction of Israel, including for cloud storage purposes. Data protection laws in the jurisdiction to which the information is transferred may not be as comprehensive as those in Israel. In such cases, the Company will take steps to ensure a comparable level of protection for the personal information.

4. Cookies

The Website uses cookies, analytics tools, and other tracking technologies for its ongoing operation, maintenance, and analysis of browsing behavior. These technologies are stored in the user’s browser or device and are used for proper Website functionality, user experience customization, performance improvement, information security, and analysis of usage patterns.

The Website uses tools operated by Google, including: Google Analytics for analyzing Website traffic and usage; Google Tag Manager for managing and deploying monitoring tags; Google reCAPTCHA for protection against attacks and validating human activity; and Google Fonts for loading external fonts and improving display performance.

These tools may collect technical and statistical information about access or usage of the Website and transfer it to Google. For more details, please review Google’s Privacy Policy.

Users may configure their browser settings to block cookies entirely, limit their installation or use, or receive alerts before cookies are installed. Any such restriction is the sole responsibility of the user and may impair browsing experience or Website functionality, in whole or in part.

Below are links to information on managing cookies in common browsers: Google Chrome; Mozilla Firefox; Microsoft Edge; Safari (Mac).

5. Changes to the Privacy Policy

The Company may update this Privacy Policy from time to time. Notice of any material change will be posted on the Website. Users are responsible for reviewing the updated Policy periodically.

6. Information Security

The Company implements accepted security measures to protect users’ personal information. However, no system is entirely immune to unauthorized access, and the Company shall not be liable for damage caused as a result of such incidents.

7. Copyright

We respect the rights of copyright owners and make efforts to identify rights holders for materials appearing on the Website. Use of such materials is carried out pursuant to Section 27A of the Copyright Law, 2007.

If you believe your copyright has been infringed, you may contact us at: office@poran-shrem.com and request that the material be removed. Please include your full name, phone number, and attach a screenshot and link to the relevant page on the Website.

8. Right of Access and Deletion

Under the Protection of Privacy Law, any individual has the right to review information collected about them, personally or through an authorized representative, and request its correction or deletion (where possible) if they believe it is incorrect, incomplete, or unclear.

This does not prevent the Company from retaining information necessary for its regular business operations, legal defense, or compliance with legal obligations.

To exercise your rights, please contact us using the details provided below.

9. Contact Us

For any matter related to this Privacy Policy or to exercise your rights, you may contact us at:

Email: office@poran-shrem.com
Phone: +972-3-6167030
Fax: +972-3-6197145

To assist us in handling your request effectively, please include your full name and contact details.

This Policy was last updated on 12/2025.